Statement of Privacy Policy www.housesolutions.gr
1.1 General
Any information provided voluntarily by users of this website is used by the COMPANY to facilitate direct and effective communication between customers and our online store, to answer customers’ questions and to process their orders. Any information collected by the COMPANY through its website is used to measure traffic data, to determine customer demand for more products and to facilitate transactions with the company. The COMPANY shall not disclose any email addresses or any other user and customer information to any third parties.
1.2 Collection of information
The COMPANY has designed this website so that users can provide us their personal data only if they want to order for any product(s), register on the website or send an email to info@housesolutions.gr.
1.3 Protection of Personal Data
The COMPANY created this website for the sole purpose of serving its customers. This is a simple and user friendly website and is designed to meet the specific needs of each individual user. In handling your order, it is important that you, our customer, understand that you will have to provide specific information pertaining to your order, which will be safeguarded by us.
This Statement of Privacy Policy and the attached Terms and Conditions of Use describe our data collection method, how we use this data, as well as the terms and conditions of use of this website. This Statement of Privacy Policy covers only your personal data that you provide to us when placing your orders on this website.
1.4 Use of Information
The COMPANY collects three types of information about users: (1) information provided by the user when registering on the website, (2) information provided by the user which is required by housesolutions.gr to fulfill the order, (3) information provided by the user when entering competitions from time to time. When completing any order form on our website, you will be required to provide your name and surname, address, postal code of your area, email address, telephone number, the details of your credit card and the method of payment for your order. Additionally, you may be required to provide more specific information such as shipment and delivery details, invoicing details or details about the offer you requested. The COMPANY uses the information you provide when you complete an order form online to communicate with you regarding (i) the delivery of your order to your place of residence or any other place, (ii) identity verification of the customer if necessary, (iii) new or alternative products offered by housesolutions.gr, (iv) special offers by housesolutions.gr, (v) raffle prize delivery. You can choose whether or not to receive such communications from the COMPANY by sending your request by e-mail to info@housesolutions.gr.
1.5 Access to Information
The handling of each order requires the collection of personal data in order to reserve or deliver an order. In addition, the use of a credit card to pay for orders requires identity verification only when placing your first order and is guaranteed in every case. Any document certifying the customer’s identity remains strictly confidential and may only be accessed by the department of the COMPANY which is responsible for fulfilling orders. By providing your personal data you consent to its use by the employees of the COMPANY for the purposes described above. The COMPANY requires of its employees and web developers to provide our website users/customers the levels of data protection referred to in this Statement of Privacy Policy. In all other cases, the COMPANY may not share your personal information with any third parties without your prior consent, unless required to do so by law. Please note that, under specific circumstances permitted or required by the law or by court order, the COMPANY may collect, use and disclose your personal data collected online without your prior consent (e.g. in case of a court order).
1.6 Cookies
The COMPANY may use cookies for your convenience as well as to operate its services through the website. Cookies are small files (text files), which are sent and stored on the user’s computer, allowing site such as housesolutions.gr to operate smoothly and without technical defects, to retain user selections, to identify frequent users, to facilitate user access, and to collect data to improve the content of the website. Cookies do not harm users’ computers or the files kept on them. We use cookies to provide you with information and complete your order and they are automatically deleted when you leave the website. Keep in mind that cookies are absolutely necessary for the www.housesolutions.gr website to function properly and smoothly.
1.7 Secure Transactions
The COMPANY is committed to ensuring the security and integrity of the data it collects about users of our website. The COMPANY has adopted procedures to protect the personal data that customers provide us through the website or any other medium (e.g. telephone). These procedures protect users’ data from any unauthorised access or disclosure, loss or misuse, alteration or destruction. They also help to certify that this information is accurate and used properly.
1.8 Periodic Changes
Housesolutions.gr continuously expands, updates and improves its website and its related products and services and may, thus, also update this policy. We recommend you read this Statement of Privacy Policy periodically to inform yourself of any changes in content, as it may be amended from time to time without prior notice to users.
1.9 Acceptance of Privacy Procedures applied by www.housesolutions.gr
If you use this website you acknowledge and consent to this Statement of Privacy Policy as well as the terms and conditions of use of the website which are communicated through it.